Bonus Policy | betoranje

This Bonus Policy explains how bonuses, free spins, cashback, rakeback and all other promotional rewards operate at betoranje (bets-oranje.com), operated by JACO V.I.P. LIMITADA, Costa Rica. By claiming any promotion, you confirm that you have read, understood and agree to the terms set out below, as well as betoranje's general Terms and Conditions.

1. General Bonus Rules

1.1 Eligibility

Bonuses are available to registered players who have completed the account-registration process at bets-oranje.com.
Only one account per person, household, device, IP address or payment method is permitted. Duplicate accounts will result in forfeiture of all bonuses and associated winnings.
betoranje reserves the right to verify your identity before crediting, permitting withdrawal of, or settling any bonus-related winnings. Failure to pass identity verification may result in the suspension or cancellation of bonus funds.
Bonuses are non-transferable and have no cash equivalent unless explicitly stated.
betoranje reserves the right to modify, suspend or withdraw any promotion at any time, with reasonable notice provided where practicable.
Abusive, fraudulent or collusive behaviour in connection with any promotion — including the use of automated software, arbitrage strategies or coordinated play — will result in the forfeiture of bonuses and may lead to account closure.

1.2 Claiming a Bonus

Unless stated otherwise, bonuses must be claimed within the activation window specified for each individual promotion.
Once a bonus is active, the wagering requirement must be met within the stated clearance period. Bonuses not cleared within that period will expire and be removed from your account, along with any winnings derived from them.
Only one bonus may be active at a time unless the promotion explicitly states otherwise.
Players must not make withdrawal requests while a bonus is active. Requesting a withdrawal whilst wagering requirements remain outstanding will result in the forfeiture of the active bonus and any associated winnings.

1.3 Bonus Funds and Real-Money Balance

Real-money funds are used before bonus funds in all cases.
Bonus funds cannot be withdrawn; only winnings generated after wagering requirements have been fully met are eligible for withdrawal, subject to any applicable cashout cap.
Crypto and fiat balances are held separately within the cashier.

2. Welcome Package — Casino

New players at betoranje are eligible for a five-deposit welcome package totalling up to €11,500 in bonus funds plus 400 free spins. Each deposit stage must be completed in sequence; you cannot skip a stage or claim stages out of order.

Deposit	Match %	Max Bonus	Free Spins	Designated Slot
1st	100%	€1,000	100 FS	Alice WonderLuck
2nd	75%	€2,000	75 FS	Elvis Frog in Vegas
3rd	50%	€3,000	75 FS	Merge UP
4th	25%	€3,500	50 FS	Alien Fruits 2
5th	50%	€2,000	100 FS	Wild Chicago

2.1 Key Terms — Casino Welcome Package

Minimum deposit per stage: €20.
Activation window: You have 30 days from the date each stage becomes available to make the qualifying deposit and claim the corresponding bonus.
Wagering clearance period: Once a bonus is credited, wagering requirements must be met within 3 days.
Bonus wagering requirement: 35x (bonus amount).
Free spin winnings wagering requirement: 40x (free spin winnings).
Maximum bet whilst a bonus is active: €5 per spin or round.
Maximum cashout from welcome bonus winnings: 5x the bonus amount received.
Free spins are awarded on the designated slot title for that stage and must be used on that game.
Unused free spins expire at the end of the activation window or when the associated bonus expires, whichever comes first.

3. Welcome Package — Cryptocurrency

Players who make their first deposit in a supported cryptocurrency (such as Bitcoin or USDT) are eligible for a separate crypto-specific welcome offer: a 200% match bonus up to 3,000 USDT on the first deposit. This offer is mutually exclusive with the standard five-deposit casino welcome package; you may not claim both.

3.1 Key Terms — Crypto Welcome Offer

Minimum deposit: Equivalent to €20 in the deposited cryptocurrency.
All general bonus rules set out in Section 1 apply equally to this offer.
Wagering requirements, maximum bet restrictions and cashout limits applicable to this offer will be confirmed at the point of opt-in; where not separately specified, the standard welcome package terms (Section 2.1) apply by reference.
Crypto and fiat balances are maintained separately within the betoranje cashier.

4. Sports Welcome Package

Players whose primary interest is sports betting may be eligible for the betoranje Sports Welcome Pack, worth up to 790% in combined match bonuses totalling up to €25,900. Full terms, qualifying deposit amounts and wagering conditions for the sports welcome offer are disclosed at the point of opt-in within the promotions section of bets-oranje.com. General bonus rules in Section 1 apply to all sports bonuses.

5. Ongoing Promotions

5.1 Daily Cashback

Daily cashback of up to 45% is available, with the specific percentage determined by your VIP level.
Cashback is calculated on net losses and credited at 09:00 UTC each day.
Cashback is triggered when your account balance falls below €10 and your total withdrawals have not exceeded 60% of your total deposits.
No wagering requirement applies to cashback funds.
Credited cashback is valid for 3 days from the date of credit; unused cashback will expire after this period.

5.2 Instant Rakeback

Instant rakeback of up to 25% is available to all registered players, starting at 10% from the point of registration.
No wagering requirement applies to rakeback.
There is no cap and no expiry on instant rakeback; it accumulates continuously.
Higher rakeback percentages are unlocked as you progress through betoranje's VIP tiers.

5.3 Monday Reload

Free spins on selected slot titles are awarded each Monday to eligible players who make a qualifying deposit.
The specific slot titles, free spin quantities and any minimum deposit requirements are published in the promotions section of bets-oranje.com each week.
Free spin winnings are subject to a 40x wagering requirement unless otherwise stated.

5.4 Friday Reload

A deposit match of up to 300% is available on qualifying Friday deposits.
The maximum bonus amount, minimum deposit and any game restrictions are confirmed within the active promotion on bets-oranje.com.
Standard maximum bet (€5) and wagering requirements apply unless the specific promotion states otherwise.

5.5 Weekend Reload

Players who top up their account over the weekend may receive up to 75 free spins.
Qualifying deposit amounts and designated titles are confirmed in the active promotion listing.
Free spin winnings carry a 40x wagering requirement unless otherwise stated.

5.6 Every 5th Deposit — Lucky Wheel

Every fifth qualifying deposit unlocks a Lucky Wheel spin, which may award up to 500 free spins.
Free spins awarded through the Lucky Wheel are subject to the standard 40x wagering requirement on winnings unless the Lucky Wheel result screen specifies different terms.

5.7 Daily Scratch

A Daily Scratch mini-game is available once every 24 hours to eligible players.
Prizes of up to €10 per 24-hour period may be awarded.
Any monetary prize credited through the Daily Scratch is subject to the wagering requirements disclosed at the point of award.

5.8 Bonus Shop

The Bonus Shop becomes accessible after your first deposit at betoranje.
Points accumulated through eligible play can be exchanged for rewards within the Bonus Shop.
The maximum cashout from rewards obtained via the Bonus Shop is €8,000.
Points are non-transferable and have no cash value.
betoranje reserves the right to adjust point-accumulation rates, reward catalogues and redemption terms at any time.

6. VIP Programme and Level-Based Benefits

betoranje operates a tiered VIP programme. Progression through VIP levels unlocks enhanced benefits including, but not limited to, higher cashback percentages (up to 45%), increased rakeback rates (up to 25%), and accelerated withdrawal processing. Silver VIP level and above benefit from faster payout timelines within the standard up-to-96-hour processing window. Full VIP tier criteria, point thresholds and level-specific benefits are set out in the betoranje VIP Programme terms, accessible via your account area on bets-oranje.com.

7. Wagering Requirements — Detailed Explanation

7.1 How Wagering Is Calculated

Wagering requirements are calculated as a multiple of the bonus amount (or, in the case of free spin bonuses, of the free spin winnings) as specified per promotion. For example, a €100 bonus subject to a 35x wagering requirement means you must wager a total of €3,500 before any resulting balance becomes withdrawable.

7.2 Game Contributions

Not all games contribute equally towards meeting wagering requirements. Contribution rates are published in the promotions section of bets-oranje.com and may vary by game, provider or category. Slots typically contribute at the highest rate. Table games, live casino games and certain other categories may contribute at a reduced rate or not at all towards clearing a bonus wagering requirement. betoranje reserves the right to adjust game contribution rates with notice.

7.3 Maximum Bet Rule

While any bonus is active, the maximum permitted bet per spin or round is €5.
Placing bets exceeding the maximum whilst a bonus is active may result in the voiding of the bonus, the forfeiture of any associated winnings, and, in cases of repeated or deliberate breach, suspension of your account.
betoranje's systems monitor bet sizes during active bonus periods. Players are responsible for ensuring compliance with this limit regardless of the game interface used.

7.4 Cashout Cap

Winnings generated from welcome package bonuses are subject to a maximum cashout of 5x the bonus amount received at that stage.
Where a separate cashout cap applies to a specific promotion (for example, the €8,000 Bonus Shop cap), that figure takes precedence for the relevant reward.
Any winnings that exceed the applicable cashout cap at the point wagering is completed will be removed from your balance.

8. Free Spins — Specific Terms

Free spins are awarded at a denomination set by betoranje and cannot be adjusted by the player.
Free spins linked to a specific deposit stage or promotion must be used on the designated slot title; they cannot be transferred to another game.
All winnings generated from free spins are credited as bonus funds and are subject to the applicable wagering requirement (40x on free spin winnings, unless a specific promotion states otherwise) before becoming withdrawable.
Free spins expire as stated in the relevant promotion. Expired free spins and any associated uncleared winnings will be removed from your account without compensation.
Demo-mode play does not count towards wagering requirements under any circumstance.

9. Deposits, Withdrawals and Bonus Interaction

9.1 Minimum Deposit to Qualify

The minimum deposit required to trigger any bonus at betoranje is €20 (or the equivalent in supported currencies and cryptocurrencies). Deposits below this threshold will not qualify for bonus credit.

9.2 Supported Currencies

Bonuses are available across betoranje's supported currencies, which include EUR, CAD, NOK, PLN, AUD, BTC, USDT and others as listed in the cashier. Where a bonus is denominated in EUR, currency-equivalent amounts will be applied at the exchange rate prevailing at the time of the qualifying deposit. Cryptocurrency-specific bonuses (see Section 3) are denominated and settled in the relevant crypto asset.

9.3 Withdrawal of Bonus Winnings

The minimum withdrawal at bets-oranje.com is €40 (or cryptocurrency equivalent).
Withdrawals are processed within up to 96 hours. Silver VIP players and above may benefit from shorter processing times within this window.
Withdrawals must be made to the same payment method used for the associated deposit, in accordance with betoranje's payment policy.
Requesting a withdrawal while wagering requirements are outstanding will result in the immediate forfeiture of the active bonus and all bonus-derived winnings.
betoranje reserves the right to carry out identity verification (KYC) checks prior to processing any withdrawal. Players must supply any requested documentation promptly; delays in submitting documentation may extend withdrawal processing times.

10. Identity Verification (KYC)

betoranje is committed to operating responsibly and in compliance with applicable anti-money-laundering and know-your-customer standards. Before withdrawing bonus-related winnings — or at any point betoranje deems appropriate — you may be asked to provide:

Government-issued photographic identification (passport, national identity card or driving licence).
Proof of address dated within the last three months (utility bill, bank statement or equivalent).
Proof of ownership of the payment method(s) used to deposit.
Any additional documentation that betoranje or its compliance team reasonably requires.

Failure to supply requested documentation within a reasonable timeframe may result in the suspension of your account, the withholding of pending withdrawals and the forfeiture of uncleared bonus funds. Providing false or misleading documentation will result in immediate account closure and forfeiture of all funds.

11. Responsible Gambling and Bonus Opt-Out

betoranje supports responsible gambling. If you wish to opt out of receiving bonuses and promotional communications, you may do so by contacting the betoranje support team via 24/7 live chat or email. Players who have applied any responsible-gambling limit, self-exclusion or cooling-off period on their account will not be eligible to claim bonuses during the period such restrictions are active. betoranje strongly encourages players to use the responsible-gambling tools available within their account settings, including deposit limits, session limits and self-exclusion options, should they feel their play is no longer within healthy boundaries.

12. Changes to This Policy

betoranje reserves the right to amend, update or withdraw this Bonus Policy at any time. Material changes will be communicated via a notice on bets-oranje.com or by direct communication to registered players. Continued participation in any promotion following the publication of updated terms constitutes acceptance of those terms. It is your responsibility to review this page periodically to ensure you are aware of any changes.

13. Queries and Complaints

If you have any question about the application of this Bonus Policy or wish to raise a complaint regarding a bonus or promotion, please contact the betoranje support team:

Live chat: Available 24/7 in English and Dutch via bets-oranje.com.
Email: Available via the contact details published in the Help section of bets-oranje.com.

betoranje aims to acknowledge and resolve all bonus-related queries promptly. Where a complaint cannot be resolved to your satisfaction through direct contact, betoranje's general complaints procedure (as outlined in the Terms and Conditions) will apply.